FAQ

Yes, simply pay with your FSA/HSA debit card at the checkout on mommymatters.com, or pay with another method and submit your receipt to your plan administrator for reimbursement (at your provider's discretion). These products include: NeoHeat, NeoBrief, Perineal Spray, Postpartum Panty, and Belly Wrap.

NeoHeat is FDA registered as a class IIA Registered Medical Device. NeoHeat is a perineal heater intended to help soothe and heal the perineum after an episiotomy.

Yes! The built-in pad in the NeoBrief absorbs those inevitable leaking fluids, including blood and lochia, keeping your treatment easy and mess-free.

No tear to repair? If the shrink wrap on your NeoHeat box is intact, you can return it within 90 days for a full refund—but might we suggest saving it for a future birth, or any of the (many) other ingenious uses for red light therapy? 😉 Due to the intimate nature of the device, if the shrink wrap is opened, we cannot accept returns of NeoHeat.

We recommend selecting 1 size up from your regular size for immediate use after birth. As you progress in your postpartum journey, you may find that you want to size down. We’ve included a size chart on the product page to help.

Everyone’s postpartum flow is different, so you can wear them for as long as needed. The absorbency of our panty is about 5 regular tampons’ worth. So for some mamas, that means wearing them the whole day, and for others that may mean needing to have an extra pair or 2 for backup.

We are proudly PFOA-Free, eco-friendly and Prop 65 compliant.

HEAL Postpartum Panty materials:

• Mesh: 90% Polyester, 10% Spandex
• Gusset Top layer: 70% Cotton, 30% bamboo
• Gusset 2nd layer/Terry Cloth: 100% Polyester
• Elastic: 70% Nylon, 30% Spandex

Postpartum Belly Wrap materials:

• 10% Spandex. 90% polyester

Yes! The panty, belly wrap, and slipcover for the pillow are all machine washable. For best results, and the longevity of the product, we recommend the gentle cycle and cold water in the washer and lay flat or line dry. With the panties, do not use any fabric softener as it can affect the absorbency of the pad.

Use as often as needed for relief from pain & irritation. For extra cooling relief, keep your bottle in the fridge!

Not at all! This ultra-moisturizing lotion can be used wherever your body needs some TLC.

We have sourced all ingredients to ensure we are providing the safest formulations for you and your baby. Both our Perineal Spray and Stretch Mark Cream are free of parabens, phthalates and sulfates. You can view their ingredient lists on the product pages.

Saving Mothers is a global non-profit organization dedicated to eradicating preventable maternal deaths and reversing the inequities in maternal healthcare in the US and areas around the world where the need is greatest. You can learn more about Saving Mothers on their website: savingmothers.org. At Mommy Matters we are proud to support the efforts of Saving Mothers, and we donate up to 5% of the net proceeds from the sale of our products.

We are currently also sold on Amazon.com as well as authorized professional and retail partners. Visit our locator here: Authorized Partners.