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Are your products eligible for my Flexible Spending Account (FSA) or Health Savings Account (HSA)?

Yes, simply pay with your FSA/HSA debit card at the checkout on mommymatters.com, or pay with another method and submit your receipt to your plan administrator for reimbursement (at your provider's discretion). These products include: NeoHeat, NeoBrief, Perineal Spray, Postpartum Panty, and Belly Wrap.

Is NeoHeat FDA Approved?

NeoHeat is FDA registered as a class IIA Registered Medical Device. NeoHeat is a perineal heater intended to help soothe and heal the perineum after an episiotomy.

Can I use NeoHeat if I am still bleeding?

Yes! The built-in pad in the NeoBrief absorbs those inevitable leaking fluids, including blood and lochia, keeping your treatment easy and mess-free.

Can I return NeoHeat for a refund?

No tear to repair? If the shrink wrap on your NeoHeat box is intact, you can return it within 90 days for a full refund—but might we suggest saving it for a future birth, or any of the (many) other ingenious uses for red light therapy? 😉 Due to the intimate nature of the device, if the shrink wrap is opened, we cannot accept returns of NeoHeat.

I don't know what my postpartum size will be. Which panty size should I order?

We recommend selecting 1 size up from your regular size for immediate use after birth. As you progress in your postpartum journey, you may find that you want to size down. We’ve included a size chart on the product page to help.

How long can I wear the postpartum panty?

Everyone’s postpartum flow is different, so you can wear them for as long as needed. The absorbency of our panty is about 5 regular tampons’ worth. So for some mamas, that means wearing them the whole day, and for others that may mean needing to have an extra pair or 2 for backup.

Do your materials have PFOA?

We are proudly PFOA-Free, eco-friendly and Prop 65 compliant.

HEAL Postpartum Panty materials:

  • Mesh: 90% Polyester, 10% Spandex
  • Gusset Top layer: 70% Cotton, 30% bamboo
  • Gusset 2nd layer/Terry Cloth: 100% Polyester
  • Elastic: 70% Nylon, 30% Spandex

Postpartum Belly Wrap materials:

  • 10% Spandex. 90% polyester

Are your fabric products machine washable?

Yes! The panty, belly wrap, and slipcover for the pillow are all machine washable. For best results, and the longevity of the product, we recommend the gentle cycle and cold water in the washer and lay flat or line dry. With the panties, do not use any fabric softener as it can affect the absorbency of the pad.

How frequently do I need to use the Soothe Perineal Spray?

Use as often as needed for relief from pain & irritation. For extra cooling relief, keep your bottle in the fridge!

Is the Nourish Stretch Mark Cream only for my belly?

Not at all! This ultra-moisturizing lotion can be used wherever your body needs some TLC.

Do your postpartum products contain any ingredients that could be harmful to me or my unborn baby?

We have sourced all ingredients to ensure we are providing the safest formulations for you and your baby. Both our Perineal Spray and Stretch Mark Cream are free of parabens, phthalates and sulfates. You can view their ingredient lists on the product pages.

What is Saving Mothers and how much do you donate?

Saving Mothers is a global non-profit organization dedicated to eradicating preventable maternal deaths and reversing the inequities in maternal healthcare in the US and areas around the world where the need is greatest. You can learn more about Saving Mothers on their website: savingmothers.org. At Mommy Matters we are proud to support the efforts of Saving Mothers, and we donate up to 5% of the net proceeds from the sale of our products.

Where else can I buy Mommy Matters products?

We are currently also sold on Amazon.com as well as authorized professional and retail partners. Visit our locator here: Authorized Partners.